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When DHL Exel Supply Chain extended a two tier mezzanine level in the front of its loading bay, as a part of its Marks & Spencers solution, it was faced with increasing the efficiency of its existing manual waste system.

Diamond Phoenix, better known for their order fulfilment solutions, were brought on board to design and implement a new waste conveyor system. They needed a design that would save time, incorporate safety devices and would recognise any box blockages to ensure that the system ran at a constant rate.

The system has now been successfully installed; it has a shoot that has been designed to accept waste from conveyors on two levels, that in turn transfers waste onto a ground floor conveyor; this is then transferred into the waste compactor. The system has also been designed to take extra takeaway conveyors as their productivity expands.

Nick Mossop, Project Manager of DHL Exel Supply Chain comments: "We had worked with Diamond Phoenix previously so when it came to implementing a new waste system we knew that Diamond Phoenix would provide the expertise to deliver our requirements. The system has been labour saving and has allowed us to clear waste in a more timely manner and we are now in the process of extending the system."

Graham Boner, Sales Director at Diamond Phoenix comments: "Waste management can have a big impact for a business on labour and time in the overall order fulfilment process and must be fully considered. Diamond Phoenix was able to design a waste system for DHL, Exel Supply Chain that not only saved time but could expand to meet the growing needs of the company."